Terms and Conditions

These Terms and Conditions govern your use of the Rusticland website. You accept and agree to the content of these Terms and Conditions by visiting the Rusticland website or by placing a telephone order. Rusticland reserve the right to change the Terms and Conditions at any time without prior notice. This does not affect your statutory rights.

About us
The website and products are provided by Rusticland. The registered address for MK Global Trading Ltd is 32 Waddington way, Rotherham, England, S65 3SH. MK Global is a company registered in England and Wales.

Availability and pricing
The Rusticland teams aim to provide you with accurate details, descriptions, images and prices on our website. Rusticland reserve the right to correct and update any information, errors or omissions at any time without prior notice and also reserve the right to refuse any orders that may have been placed that contain errors or inaccuracies of any kind. In circumstances where prices differ to those displayed, a Rusticland Customer Service representative will inform you before dispatching your order and you will have the option to continue with or cancel the order. If we are unable to contact you we will cancel the order. Should any payment have been taken for the goods you will receive a full refund.

All products displayed are subject to availability. A Rusticland Customer Service representative will inform you as soon as possible should any goods you have ordered have become unavailable or be delayed. All prices displayed on the website are subject to change without notification.

Orders & Delivery
Please check Deliver Page for details.

Cancellation/Returns
Furniture that is bespoke made to order is not subject to distance selling regulations and is therefore non-returnable. However you are entitled to cancel your contract providing you act within 48h of placing your order via the website, telephone or in store.
If you wish to exercise this right please email sales@rusticland.co.uk call us within the specified time frame.
After the 2 day cancellation period we have no further obligation to take back these Goods, though may do so with the addition of a 25% restocking fee plus any other delivery or collection fee incurred. This is entirely at our discretion. Ex-display/clearance stock is sold-as-seen and is non-returnable.

Promo Code Rules
Rusticland promo codes are redeemable online only and only one promo code can be used per customer per transaction. Rusticland hold the right to change or withdraw a promo code at any time. Individual promotions may have additional rules, see below for more details.

In the event that you wish to return an item purchased with a promo code, refunds will only be given for the total amount paid after the promo code discount was been applied. If a promotion requires a minimum spend and a returned item then reduces the order value below this minimum spend threshold, then your refund will void the use of the promo code and you cannot receive that discount. If you have any further questions regarding Rusticland promo codes do not hesitate to get in touch.

Offers and promotions
Rusticland may run multiple promotions at any given time. Each promotion will be subject to its own rules which must be met in order to be redeemed in the checkout. In addition to the individual promotion rules the following rules also apply:
Website offers and promotions cannot be used in conjunction with existing insurance/staff discounts or vouchers.
Where an online customer is eligible for specific insurance/staff discounts or insurance vouchers, and also wishes to apply an additional offer or promo code during checkout, only the higher of the two will apply.

General
Whilst we have taken all reasonable care to ensure that the information contained within this website is accurate and current, we do not accept any liability for errors, omissions or changes to product specifications. We reserve the right to add, amend or delete information from this site at any time.