To get a quote pre-ordering, please contact us at firstname.lastname@example.org or call on 01709357413
For all large item deliver a one man service so assistant maybe required. If there is a 2-man delivery needed or you got any special requirements please let us know before delivery day.
Most of our furniture are being sent ready built so please make sure you have adequate access to your property. As dimensions of most products are out of range of standard courier delivery - we are not responsible for issues caused by lack of space to fit furniture through doors, entryways, etc. Please note - were unable to reschedule delivery without a fee (that's due to delivery agent rules). Please do MEASURE your chosen point of access to make sure the item will fit. Delivery will only be to the front door of the property, unless agreed in advance. If for any reason the driver has to enter you home we are not liable for any damages caused to your property.
Our driver will be more than happy getting the item into your home unless it is a risk to his health or your property.
If you spotted any signs of possible damage to your item - please report it immediately to delivery driver and make appropriate note on delivery note provided. This help us to rectify any issues.
Small Parcel Delivery:
For smaller items we use a Parcel Force 48hr or any other suitable courier service which can be tracked.
Once the item has been dispatched we will send you the tracking information. If for any reason you are not available when the delivery is attempted the delivery company will leave a card with instructions for the re-delivery. In the event of damage occurring - Contact us ASAP.
Some of the items we might send by pallet service. We always make sure each item is secured and wrapped.
You will be inform about delivery time.
Please note that as a handmade and hand finished piece of furniture, every piece is unique and the colour/tone and finish of the wood(especially reclaimed) can vary slightly from item to item.